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Streaming with a LUCA profile

When do I have access with a LUCA profile?

Avila offers its video-on-demand service in collaboration with various partners and organisations. As a user, you will receive registration instructions through the participating organisations.

How do I watch a film?

  • Select a film from the catalogue.
  • Click on ‘Watch’.
  • Already logged in? Then you can play the film immediately.
  • Not logged in yet? Login with your LUCA profile.
  • No profile yet? Register to get access.
    • After registration, you will receive a verification email. Confirm it to log in with your chosen email address and password.
    • Can’t find the verification email? Please check your spam folder.

Play the film

How do I activate subtitles?

  • Click on the CC icon in the bottom-right corner of the video player.
  • Select the desired language and the subtitles will appear.

How do I watch a film in full screen?

Click on the fullscreen icon (icon with four arrows pointing out) in the bottom-right corner of the video player.

How do I get the best image quality?

  • Click on the settings icon (cogwheel icon) in the bottom-right corner of the video player.
  • Choose 1080p for the highest quality.
  • Is the movie not loading properly? Select a lower quality, this helps with a slower internet connection.

Can I Chromecast a film?

Yes, you can!

  • Make sure you have an active internet connection.
  • Connect to your Chromecast and stream the film to your TV or screen.

Can I watch the films abroad?

Yes!

  • The LUCA profile does have to be created in Belgium.
  • After that, you can watch films in Belgium and abroad.

Can I download the films to watch them offline?

No, you always have to be connected to the internet to watch films.

What if I don’t find the answer to my question? 

Contact us.